Cancelling Your Apointment
Dr. Balle Cosmetic Patient Late Cancellation/No-Show Policy
(Effective March 1, 2015)
We understand that there are times when you must miss an appointment due to emergencies or obligations with work or family. When this occurs, please be sure to contact our office at (313) 886-2600 as soon as possible to cancel and/or reschedule your appointment. Please notify us by 12 noon one (1) business day in advance of the scheduled appointment date.
How to Cancel Your Appointment
To cancel a scheduled appointment, please call (313) 886-2600. If you do not reach a receptionist, please leave a detailed message on the answering machine.
We will attempt to contact you by phone with a courtesy reminder 2 days prior to your appointment. In the event our office is not notified, a fee will be assessed. Please see below:
No-Show/Late Cancellation Fees:
Botox/Dysport no-show/late cancellation cosmetic appointment will result in a fee of $50.00.
Injectable filler no-show/late cancellation cosmetic appointment will result in a fee of $100.00.
No-Show/Late Cancellation fees will be billed to your account. All outstanding balances are due prior to your next appointment. No Exceptions.
A No-Show is a missed appointment without notification to our office in advance.
If a patient does not cancel a scheduled appointment by 12 noon, one (1) business day prior to appointment date.
Please Note: If you miss 3 appointments without advance notice given, you will be not be scheduled on Cosmetic Days (Wed or Fri) going forward. Appointments with Dr. Balle are in high demand, and your early cancellation will give another patient the opportunity to be seen as soon as possible.